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Licence guide

E-commerce Licence in the UAE — Mainland vs Free Zone (2026)

An e-commerce licence lets you sell online — through your own website or marketplaces.

By ZoneWise Editorial TeamFees reviewed July 2026Updated

Overview

An e-commerce licence lets you sell online — through your own website or marketplaces. Mainland lets you sell and deliver to UAE customers directly; a free zone can be cheaper if you mainly sell internationally or through approved arrangements.

ActivitiesOnline retail, marketplaces, dropshipping
Mainland optionSell and deliver to UAE customers directly
Free zone optionLower cost; onshore delivery needs a distribution arrangement

E-commerce Licence cost (2026)

ItemCost
Dubai licence (government)≈ AED 11,500–13,500 plus approvals
Other emiratesQuote required
Office and visasExtra — see emirate pages

Dubai figures are government costs published as at July 2026. Where a row says “quote required” there is no reliable public price, so we do not publish a number.

Benefits

  • Sell on your own site and marketplaces
  • Direct delivery to UAE consumers on mainland
  • Simple to add product categories
  • Access to UAE payment gateways with a valid licence

Requirements and documents

  • E-commerce activity on licence
  • Approved trade name and MoA
  • Premises (mainland) or desk (free zone)
  • Bank account and payment gateway

Who is it best for?

  • Online retailers and D2C brands
  • Marketplace sellers
  • Dropshippers

What to weigh up

  • Your licence lists the exact activities you may perform — adding activities later costs extra
  • Government fees change — confirm the live figure for your activity before paying
  • Regulated activities need approval from other authorities

Step-by-step: how to set up

  1. Choose the emirate, activity and legal formDecide the licence type (commercial, professional, industrial) and legal form (LLC, sole establishment, civil company or branch).
  2. Reserve the trade name and get initial approvalSubmit the name and activity to the economic department.
  3. Lease premisesSign a tenancy contract for a physical office or shop; office size affects visa quota. Dubai requires Ejari registration.
  4. Draft and sign the Memorandum of AssociationThe MoA sets shareholders, capital and management; notarisation applies where required.
  5. Obtain external approvalsRegulated activities need approval from other authorities (health, education, food, finance and others).
  6. Pay fees and receive the trade licenceGovernment fees are paid to the licensing department.
  7. Establishment card, visas, bank account and taxArrange the immigration card, residence visas and Emirates ID; open the bank account; register for corporate tax and VAT where required.

Mainland or free zone?

Mainland suits businesses selling to UAE customers or bidding for government work; a free zone can be simpler and cheaper for international or online businesses. Use the decision framework and browse all free zones.

FAQs: E-commerce Licence

Do I need a licence to sell online in the UAE?

Yes — operating an online business needs a trade licence with an e-commerce or related activity. Some marketplaces also have their own seller requirements.

Mainland or free zone for e-commerce?

Mainland is simpler for local delivery and consumers; a free zone is cheaper if you mainly export or use approved distribution arrangements.

Are there dedicated e-commerce free zones?

Yes — Dubai CommerCity is a dedicated e-commerce free zone; Meydan and IFZA are popular low-cost options for online sellers.

What documents are needed for a mainland licence?

Typically passport copies for shareholders and managers, an approved trade name, a Memorandum of Association, a premises lease and approvals for regulated activities. Foreign corporate shareholders provide attested incorporation documents. Confirm the current checklist with the licensing department.

Do mainland companies pay corporate tax and VAT?

UAE corporate tax is 0% on taxable income up to AED 375,000 and 9% above it; VAT is 5% with mandatory registration above AED 375,000 of taxable supplies. Small Business Relief may apply to eligible businesses for tax periods ending on or before 31 December 2026. Check current Federal Tax Authority guidance.

How is a mainland licence renewed?

Mainland trade licences are issued for a period (commonly one year) and renewed with the licensing department together with the office lease, establishment card and any external approvals. Renewal fees are broadly comparable to the first-year licence fee; late renewal attracts fines.

How many visas can a mainland company have?

The visa quota depends mainly on the size of your registered office, plus activity and shareholder count. The office lease is the key sizing decision.

Can a mainland company also operate from a free zone?

Yes — many groups keep a mainland entity for UAE sales and a free zone entity for international work or holding. Each is a separate licence with its own costs and compliance.

Get a written quote for E-commerce Licence

Tell us your activity and how many visas you need. We reply on WhatsApp or email with government fees shown separately from any service fee.

  • Free, no obligation
  • Honest advice — including when a different zone or mainland fits better
  • No guarantee of visa or bank-account approval; both are subject to the relevant authority or bank

Information on this page is general and was compiled from public sources; fees and rules are set by the relevant authorities and change. Figures were last reviewed in July 2026 and exclude professional-service fees, office rent beyond any bundled desk, external approvals and bank requirements. This is not legal, tax or immigration advice. Always confirm the current position with the relevant authority before paying. See our Disclaimer.